Holiday Closure
All Raccoon Valley Bank branches will be closed on Thursday, June 19th, in observance of Juneteenth.
Contactless payments are significantly faster than traditional swiping or inserting methods by allowing you to simply tap to pay. Tap to pay transactions can be up to ten times faster, translating to shorter lines and quicker checkouts.
Contactless cards utilize secure chip technology that protects the cardholder's credentials by using unique codes to safeguard the debit card's communication with the card reader. Stolen or intercepted transaction data cannot be used for other transactions. This offers more robust protection against fraud.
Your old card will automatically be replaced with a new contactless debit card. This means your card number will change, but your account information will remain the same.
We made the decision to change to contactless debit cards as part of our ongoing commitment to continuously improve the benefits and services we deliver to our customers.
A contactless debit card allows you to make purchases by holding or tapping the card on a contactless enabled payment terminal. Debit cards that have the contactless technology feature a symbol of four vertical curved lines that increase in size from left to right.
No. Your contactless debit card is also equipped with traditional security chip technology, so you can still insert your debit card into a payment terminal.
You will receive your new debit card via USPS mail approximately two weeks prior to August 19th, 2024. The envelope will not have the bank's name or return address on it, so keep an eye out for it. To ensure this reaches you, please make sure your address is updated at the bank.
Please contact your local Raccoon Valley Bank branch to assist you with ordering a replacement debit card.
No. All cardholders will receive a contactless card with a new unique card number.
You will have to set your PIN upon activation of your new debit card.
All transactions completed on your old debit card up to August 19th will post as normal. You will need to start using your new debit card on August 19th.
Yes. Because your new debit card will have a new unique set of numbers, you will need to update your new debit card information with any merchants that automatically pull payments from your debit card.
Look for the contactless symbol on the card reader, the same four vertical curved lines that appear on your card. When prompted, hold the card close to the contactless symbol on the card reader. Once your purchase is approved, you will receive confirmation from the card reader usually a beep, check mark, or green light.
You can use your contactless card as often as you would your previous debit card. There is no limit on how many times you can use a contactless card.
No. Raccoon Valley Bank will not charge you if you use your Raccoon Valley Bank debit card. Additionally, you can use any Accel ATM with no charge. Find an Accel ATM at: https://www.accelnetwork.com/en/locator.html
Yes. Debit cards can still be instantly issued in any of our branches.
More Questions?
24 / 7 access to your accounts. Online Banking gives you greater access to manage your money. Whether you just need to check your account balance or want a better way to pay your bills, Online Banking is your solution!
There is a personal checking account just right for you at Raccoon Valley Bank. Right for your budget. Right for your busy schedule. Right for your financial needs today and in the future.
